Getting and enforcing a service level agreement is paramount when employing cloud services – that was the chief conclusion reached in a report out this week by the federal watchdogs at the Government Accountability Office.
“Purchasing IT services through a provider enables agencies to avoid paying for all the assets such as hardware, software and networks that would typically be needed to provide such services.
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This approach offers federal agencies a means to buy the services faster and possibly cheaper than through the traditional methods they have used. To take advantage of these potential benefits, agencies have reported that they plan to spend more than $ 2 billion on cloud computing services in fiscal year 2016,” the GAO stated.