12 ‘hot’ technologies not living up to the hype

This is tech. We make the future. However, we often get a little ahead of ourselves. Oftentimes the promise isn’t fulfilled as soon or as well as we imagined or vapored forth. Here is my list of stuff that may be good, but perhaps isn’t all that it’s cracked up to be as of mid-2017.

1. Chatbots

It is ironic that I’d call chatbots a bit overhyped given that I work for a search company (full disclosure: I work for Lucidworks, a search technology firm with products in this area). I don’t mean to say that NLP and conversational search and such don’t have a very bright future, but chatbots will only be useful as an interface to a search engine—as the thing that asks follow-up questions to refine your search to find exactly what you’re looking for. All of the other uses, like the one that tries to sell you something or tries to work in customer service, are just fancy dressed up IVR systems.

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