Millennials at the gates? Baby boomers in the drivers’ seats? The modern workplace is evolving rapidly, and technology needs to evolve along with it. As organizations transition to a dramatically different vision of tomorrow’s workplace, the CIO will play a critical role in executing on the vision.
Embracing an increasingly virtual workplace requires more than a new technological infrastructure that is flexible enough to change when employee requirements change as well. The shift requires CIOs to play a role in addressing the generational divide between millennials and the more “experienced” members of the workforce. As the first fully digital generation, millennials often have a more natural affinity to technology than some of their co-workers. But they also may lack communication and other skills, which can create tension with colleagues.