How Salesforce.com plans to stay high in the clouds

One of four co-founders, Parker Harris has been a quietly powerful force in the success of Salesforce.com, which has grown to nearly $ 7 billion and earned a top spot in the CRM market since launching in 1999. Harris leads all product development, data centers and technology for the cloud company and has built the underlying platform that supports an increasing array of products and a huge community of customers around the world.

It’s a small little project where the first thing is we do is embed with the customer. We try to understand not us, but them. What is your business? Where are your problems? Then we take our vision of the future and our technology and we play back a vision to them. We say: ‘Here’s a vision of what your future could look like.’

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(Insider Story)
InfoWorld Cloud Computing

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