Cloud computing can generate mixed feelings. Corporate leaders generally welcome technologies that produce efficiency, agility and speed. Cloud services deliver those benefits, yet many are concerned about security, even while being often uninformed about how widely the cloud is used within their own businesses.
Executives of large companies, for instance, tell us that they are holding back on the cloud because of security concerns. But when our professional services teams engage with them, we generate log files and find evidence of large numbers of cloud services the company’s employees are using every day.
It is easy to understand the disconnect. Consider a simple example: a director of HR, tasked with filling several critical positions as quickly and confidentially as possible, turns to a low-cost SaaS recruiting tool. Job descriptions, resumes, cover letters, job offers and other documents are shared and possibly uploaded to a third-party server. Soon enough, candidates arrive for interviews. Mission accomplished, thanks to an efficient cloud-based business tool, with the C-suite never needing to know all the details.